I bought plot 52 at the Sandpiper development (36 Baird Way, Minster-on-sea, Sheerness) in November 2017. In just about two weeks of experiencing moving into a new house a sections in the right hand side of the fencing line pulled apart owing to strong wind in that period. I raised my complaint, and the damage was repaired. A couple of months later there came another windy weather and a similar problem occurred. This time around, one of the arrays rail fencing panels installed as back fence pulled out from the 4 by 4 inches post it was attached to, leaving the property garden exposed and unprotected for some days before restoration work was done, after complaining to the site manager about the ugly scene on my property owing to the state of the detached fence panel in the rear fence line. But about a month ago, same fence panel in the the fence line, which in the past someone came in to repair by lifting the dangling panel upright and hammered some nail through and into the 4by4 wooden post from which it came off, has now pulled out again. Persimmon customer service, however, on getting an email with attached photos from me reporting yet another damage the same section my garden fence which they feel they have properly amended, is now refusing to carry out any repair work on the fence on the ground that the fence now has some painting on. Persimmon is now claiming that the fact that I have applied some paint, which I did in October 2018 on the ground of decoration the garden for the birthday celebration of my one year old twins, may have contributed to the pulling apart of the fence structure, and therefore nullify the two years warranty, covering non fault damage on all installation on the property. If a fence panel coming in contact with paint is now an issue, what about the numerous rather nature has bestowed on it? It is absolutely ridiculous of persimmon to hold on to such an unfounded claim regarding painting in order to disown their responsibility to hard pressed individuals, who should be valued, buying new build property