From under valuing your house to over valuing theirs, lies and general poor service, Persimmon have it all. Top that off with having sales people inept and incapable of dialogue, having to text managers to ask about questions because they dont have a clue about their site and unwilling to reason with buyers even when evidence is provided to disprove the Persimmon stance and even better managers who refute your points without actually sitting down to listen to your concerns, contempt is there to top it all off. Even the head of Persimmon for East Scotland wouldn't engage when contacted. I would have thought that a head of a company maligned for their ethics and build standards would be willing to engage with customers..... but then again, maybe not. If you're thinking about buying from Persimmon my advice would be don't. We risked it and received very poor service. Treated with contempt from the start. If you're thinking of buying in East Scotland these people are out there for you. And if you're buying at Kirk Lane..... I'd just go elsewhere with a reputable builder. If I could it would be 0⭐