The average time it takes to review a claim lately is over 3 weeks. One of my claims took almost 40 days to review and process. Luckily they reimbursed a major surgery in 2 days, but everything else has taken ages. The customer service is very kind, but when you’re paying $$$ per year to have your pets covered, it would be nice to be reimbursed in a timely manner.
3 months ago
Pets Best Insurance has a
4.3
average rating
from
24,467
reviews
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