My puppy got into something toxic which required an emergency vet visit on New Year’s Day. The cost was a lot more than I had expected, especially being right after Christmas. I submitted the claim that evening, not expecting to get a reply any time soon. This was my first claim, so I honestly wasn’t sure what to expect. In less than two weeks they were able to send my reimbursement, which was more than half of what I had paid. Definitely worth it. My little guy is fine, just a handful, and I am thankful to have my furry family members insured with Pets Best.