TERRIBLE! 1st order (for a repeat prescription was fine); 2nd order was a disaster; I had to add items which I discovered to be INCORRECT on receipt of email from them, confirming my order. Rang them up; the telephone responder was unable to pronounce my name, unable to read with accuracy, the medication names and dosage adviced, and even took him three times to read out my telephone number back accurately!! Another colleague then came on line - was not able to speak to a "supervisor" .... She was rude, dismissive and flatly refused to admit that their system had messed up. Cancelled my account with them immediately and resorted back to my nominated pharmacy with my GP services. My GP surgery also confirmed that they have had a lot of complaints regarding Pharmacy2U, causing the surgery many problems .... AVOID, AVOID, AVOID!!!!! :-((