Appalling, stressful service. I received a notification that my medication would be posted the following day. Several days later I still hadn't received it so looked at my account. My prescription order had been cancelled. I wasn't contacted to advise me of this and have now tried countless times to contact P2U to find out why and get them to put my prescription back on the spine so I can try another pharmacy. It feels as though the system is designed to prevent you from talking to anyone. The phone bot is absolutely useless and the chat button doesn't exist as far as I can tell - I've certainly never seen it. When I did eventually somehow get past the bot I still couldn't manage to speak to anyone because they were closed, and I was advised to ring back during opening hours. It said they were open until 8pm, which would have been fair enough if I hadn't been ringing at 6pm.