Worst Customer Service & Scammers I received a faulty item—great start, right? So, I returned the item removing it from a massive box stuffed paper(Not the actual items box). Here’s where it gets good: they didn’t even bother checking if the item worked. Instead, they claimed I couldn’t get a full refund because... *drumroll*... I took it out of the giant box they sent it in! First, they tell me the item’s “unfit for resale” (probably because it was faulty, which was the whole point of returning it), and then—get this—they pivot to: “confirm the item has not been used or opened from the original packaging.” So, which is it? Broken beyond reselling, or magically brand new again? Either they’re running some sort of fishy operation, or their logic is more tangled than their customer service. In short: avoid this SCAMMY company unless you enjoy being gaslit over basic returns.