I take Levocetrizine 5mg tablets four… I take Levocetrizine 5mg tablets four times a day, and there seems to be a license/supply/demand issue with this particular medicine, so I called few pharmacies around London back in October 2018, that’s when I came across this medication on your website, I was informed you had stock for 65 tablets, it took few days to get an appointment with my gp and eventually I got a prescription, when I called back I was informed you had an even bigger stock and that I could get up to 215 tablets and because I was so heavily dependent on this tablet, I was desperate and wanted all the tablets I can get, so I once again I had to go and get a prescription from my GP. I rang in the morning of the 2nd inquiring about these tablets and was ensured you had them in stock, the prescription was already sent to you by my GP that same day. I called up later that day to request the medication and was told that I needed to fully signup including all of my re-occurring monthly medication which I later found out is not true. When I called on the 2nd and I spoke to that same lady that signed me up I clearly clearly said I don’t want to register for all of my repeated prescriptions, however she went and asked her manager and her manger and her both claimed in order for them to issue this prescription I actually had to sign up fully. So I did feeling obliged if I wanted to get the levocetrizine I was so desperate to get hold off. Few days later Kaliam from Pharmacy2U called me on Nov 7th at 3.45pm and explained to me that YOU DON’T HAVE my Levocetrizine in stock and that you'll post the remaining prescriptions by post. I explained to him that I only subscribed for repeat medication only to get hold of Levocetrizine repeat prescriptions; he then went on to tell me that they are like any normal pharmacies where you can just request a one off prescription without fully signing up, and that I didn’t need to sign up fully, so when I asked him why I was forced into it, he informed me that he will raise a COMPLAINT and he would listen to the call; so on November 8th at 3.40pm he called me again to tell me that he listened to the call and that I do have to apply for every repeat prescription to use. I instantly suspected a cover up and I rang General Pharmaceutical Council general enquiries who informed me I do not have to sign up with any pharmacy for repeat to use their services and any pharmacy doing that would be breaking the law. Although I'm upset that they couldn't source the medication I actually signed up for, that is not what my complaint is about! It's about deceiving me to subscribe to your services FULLY when all I needed was a medication prescribed just like any pharmacy! Its really apparent that this is the practice these guys use to get more customers by abusing and lying to your potential customers,