I have now had 5 orders from Pharmacy2U and all of them required me to phone them to sort out issues. The trouble is they are expanding rapidly after a national ad campaign and don't have the staff to cope.
I have a regular monthly repeat prescription. I like to plan ahead - so order a few days ahead. (I also have a back up prescription of lower dose tablets in case of stock issues). Each time I have ordered the order is either rejected because of out of stock (yet P2U don't have flexibility to substitute the other dose that is in stock), OR they change the order and quantity blaming the GP. This ends up with an endless cycle of re-ordering weekly rather than monthly, and the risk of me running out. I brief the GP, I brief P2U but there is a disconnect and the order changes - every time. So if the next order fails I will revert to driving to the pharmacy.
6 years ago
Pharmacy2U has a
1.3
average rating
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440
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