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A G Wallace
Pharmacy2U ( NOT FIT FOR THE PURPOSE ) This firm claim that you simply order your prescription with them, they then contact your GP who accept and issue it to their own pharmacy and it is then delivered for free. My prescription was issued by my GP on the 19/03/2019 so the rest was down to them but when I had run out of medication on the 25/03/2019 I immediately contacted their chat line and was dealt with by a person who did not have a clue as to the information she was trying to give me and even attempted to make claim that my order was placed later than it was on the 21/03/2019, subsequent emails from the firm stated the same despite my having an email to the contrary and proof at my GPs surgery showing the date of the 19/03/2019 and it being issued. I placed another review on a different site naming the person and the firm objected claiming it was defamation but how when it is the truth ? . Pharmacy2U have since apologised and inform me that the person I mentioned is now undertaking further training so that means that this person without experience was allowed to advise on conditions and situations that could be life threatening to someone desperate for their medication. I have had to contact both my GP and my local pharmacy who inform me that as the prescription was issued on the 19/03/2019 a replacement cannot be given till it has been found. Further investigations show that it has been with Pharmacy2U and I have today received confirmation it was sent out today the 28/03/2019 TEN DAYS AND EIGHT WORKING DAYS AFTER IT WAS ISSUED and as it could take a further 2 days to get to me it means I have now gone SIX DAYS without my regular medication resulting in my being in considerable pain for almost a week. The communication from this firm seems to suggest they are more concerned about their name being soiled than caring for their customers. BEWARE !
5 years ago
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Pharmacy2U has a 1.3 average rating from 426 reviews

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