My dad has dementia and they accepted his business knowing he had a dementia medication being prescribed. This was done by him due to a flyer coming through the door, and without talking to me or my sister to get advice. His capacity to make that choice was never questioned which is very concerning. Only two deliveries came on time and then because they did not have all the medication, they didn't deliver any of it, this includes 2 diabetic medications. They did not contact me, as the named contact, to let me know. DO NOT SIGN UP. I will also be contacting the ombudsman with my concerns.