Have been using them for about a year - initially service was excellent, but in the last 4 months or so it has become abysmal. I currently have one item that has been 'In dispensing' for 14 days without any communication from P2U. When I contacted them to chase it I was told that they were waiting for the item but didnt have a delivery date yet! This seems bizarre for as company of their size - although the item is a Controlled Drug I can get from local pharmacies off the shelf! I feel that they tend to buy in bulk at a cheap price as most items seem to come in plain boxes now. I wouldn't recommend them at all now.