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In Pain
I had registered but not completely with Pharmacy2U and did this in advance of my GP surgery going digital. I went to GP and ordered repeat prescription expecting it to have gone through to the pharmacy next door as was my arrangement with GP surgery. Pharmacy 2U has overwritten this arrangement and now nearly three weeks later I am without my medication! I have no way of finding an alternative as cannot get any response from Pharmacy2U. Eventually they dispatched part of my order but then waited a further 3 days for delivery. Rest of order has been stuck on dispensing for a week! Not convenient as had to wait in for delivery due to signature required. No way on account to opt out of the service. Will be going back to local pharmacy who text when order ready and always within a couple of days from receipt of prescription. The pharmacist has regular chats about the medication and reminds when a review is due. Worst decision I made going to Pharmacy2U
5 years ago
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Pharmacy2U has a 1.3 average rating from 440 reviews

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Alice, Customer Support

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