I ordered medication and then received an email stating that my GP had not replied, so I called my surgery to be told they had sent them a prescription out, still was told the surgery had not sent this so ended up calling surgery to get one sent to my local pharmacy, The next time I ordered again I had an email saying they had not had a reply from my surgery I then had another email saying they had received prescription and the medication would be delivered. I order 2 times a month and only 1 item turned up so again I was on the phone to my GP to order another prescription. Hubby ordered his medication 4th Aug he spoke to GP on the 25 Aug and no prescription had been requested.