Not here to destroy a business. Recently had my first experience buying from this company. I bought a 'like new' Galaxy Fold 5 after reading the customer reviews. Chose this over other Grades of same model and happy to pay a little more for it as it was the only Fold 5 that comes with freebies worth $58 while all others come with only $29 freebies. Upon purchased, got automated email that states that. When I received the phone, I found only $29 worth of freebies. Checked the invoice and found they amended it to $29 worth of freebies. Emailed Phonebot, they refused to honour what was advertised, saying they would never advertise $58 freebies for Fold 5. I showed them the email confirming my purchase comes with $58 of freebies, they argued it could be a transposition error, not their fault. $29 is not much, but to advertised one (which customer accepted) and later changed it single handedly is unethical and wrong. I leave the review here so would-be buyers are aware.
2 months ago
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