Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,778 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Apple Watch Series 7 which was in excellent condition...very happy with the watch and with Phonebot as a website.”

Helpful Report

(Reservoir, 3073) -

Hi Suzy, Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with your Apple Watch Series 7 and your experience with Phonebot. It’s our goal to provide quality products and excellent service, so your feedback truly means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us at support@phonebot.com.au. Warm wishes, Team Phonebot

“We recently purchased a refurbished I phone 15 plus,looks and works like brand new. Very happy Thank you.”

Helpful Report

(Reservoir, 3073) -

Hi Linda, Thank you for your lovely review! We're so glad to hear that you’re happy with your refurbished iPhone 15 Plus and that it looks and works like brand new. Your satisfaction means a lot to us! If you ever need assistance or have any questions down the line, don't hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Great customer support ever. I had a quality product from them”

Helpful Report

Hi Damian, Thank you for your fantastic review! We're so glad to hear that you had a great experience with our customer support and are enjoying your quality product. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations! If you need any assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“Great service fast and efficient. Excellent product”

Helpful Report

(Reservoir, 3073) -

Hi Marina, Thank you for your fantastic review! We’re so glad to hear that you found our service fast and efficient, and that you’re happy with your product. Your satisfaction means the world to us! If you need any assistance or have questions in the future, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Happy customer thank you. Just what I wanted.”

Helpful Report

(Reservoir, 3073) -

Hi Mana, Thank you so much for your kind review! We're thrilled to hear that you're a happy customer and that we could provide you with exactly what you wanted. Your satisfaction means the world to us! If you ever need anything or have questions in the future, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“This is my second purchase from phonebot after being repeatedly let down by another company. Can’t fault these guys. Great product, fair price, no issues.”

Helpful Report

(Reservoir, 3073) -

Hi Frances, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with your second purchase. It's always our goal to provide great products at fair prices, and we’re happy to know we met your expectations! We appreciate your trust in us and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Thank you, very fast postage, very happy with iphone it,s like a new one, next i will be updating my laptop Thank You..Ken..”

Helpful Report

(Reservoir, 3073) -

Hi Ken, Thank you for your wonderful review! We’re so glad to hear that you’re happy with your iPhone and that it feels like new. Fast postage is what we aim for, and it’s great to know we hit the mark for you! We can't wait to assist you with your laptop update soon. If you need any help or have questions, don’t hesitate to reach out at support@phonebot.com.au Warm wishes, Team Phonebot

“Love my iPad, it looks like new, it was wrapped very professional and it was delivered right on time. Communication via email and app to track my order was excellent. Very good price for the product. Highly recommend them. 5/5 starts from me.”

Helpful Report

(Reservoir, 3073) -

Hi Liz, Thank you for your fantastic review! We’re thrilled to hear that you love your iPad and that it arrived looking like new. We take great pride in our packaging and timely delivery, so it’s wonderful to know you had a great experience with us. We appreciate your recommendation and hope to serve you again in the future! If you have any questions or need assistance in the future, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“very impressed with the product, look new as discribed by the company, and fast delivery”

Helpful Report

(Reservoir, 3073) -

Hi Alec, Thank you for your amazing review! We're thrilled to hear that you were impressed with your product and that it arrived just as described. Fast delivery is always our goal, and we’re glad we could meet your expectations! If you have any questions or need assistance in the future, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“The phone case I got from Phone bot is very good.”

Helpful Report

(Reservoir, 3073) -

Hi Scott, Thank you for your wonderful review! We’re delighted to hear that you’re enjoying your phone case. It means a lot to us to know we could meet your expectations! If you have any questions or need assistance in the future, feel free to reach out at support@phonebot.com.au. Best wishes, Team Phonebot

“Got what I needed. And they provide splendid customer support”

Helpful Report

Hi Drew, Thank you for your kind feedback! We're so glad to hear you got exactly what you needed and that our customer support made a positive impression. We’re always here to help! If you have any further questions or need assistance in the future, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“terrific mobile works well & exactly what was advertised is what we got , & quick delivery.”

Helpful Report

(Reservoir, 3073) -

Hi Susan, Thank you so much for your fantastic review! We're thrilled to hear that your mobile is working well and that it matched your expectations. Fast delivery is something we always aim for, so we’re glad you were pleased! If you need any further assistance or have questions down the road, don't hesitate to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Very happy with my purchase from Phonebot,the phone is in excellent condition,as new.Great product,great service.”

Helpful Report

(Reservoir, 3073) -

Hi Janet, Thank you for your fantastic review! We're so happy to hear that you're pleased with your purchase and found your phone in excellent condition. Providing great products and service is our priority, and your satisfaction truly brightens our day! If you have any questions or need assistance in the future, don't hesitate to reach out to us at support@phonebot.com.au. Warm regards, Team Phonebot

“I ordered the phone for my daughter. Very professional , kept me informed entire process up to the delivery. My daughter is impressed. Excellent value for the money, great savings. I would definitely purchase my next phone from you guys.”

Helpful Report

(Reservoir, 3073) -

Hi Sonja, Thank you for your fantastic review! We're so glad to hear that you and your daughter are impressed with the service and value we've provided. Keeping you informed throughout the process is important to us, and it's wonderful to know we succeeded in doing that! We're excited to assist you with your next phone purchase whenever you're ready. If you have any questions or need assistance, feel free to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Very happy with the pre purchase advice and with the mobile.”

Helpful Report

(Reservoir, 3073) -

Hi Elizabeth, Thank you for your fantastic feedback! We're so happy to hear that you were pleased with our pre-purchase advice and your new mobile. Your satisfaction is our top priority! If you have any questions or need further assistance, don't hesitate to reach out at support@phonebot.com.au Warm regards, Team Phonebot

“Just received our new 11" iPad with the same high quality & excellant service previously experienced with the purchase of 3 phones over the past few years. Good job guys.”

Helpful Report

(Reservoir, 3073) -

Hi John, Thank you so much for your fantastic review! We're thrilled to hear that you experienced the same high quality and excellent service with your new iPad as you did with your previous phone purchases. Your continued support means a lot to us! If there's anything else we can assist you with, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“Item as described. iPad fully functioning and happy to be able to study again. Would recommend using this company with item arriving quickly.”

Helpful Report

(Reservoir, 3073) -

Hi Haidee, Thank you for your fantastic review! We're thrilled to hear your iPad is fully functioning and supporting your studies. It's great to know that you had a quick and smooth delivery experience with us. If there's anything else we can assist you with in the future, don't hesitate to reach out at support@phonebot.com.au Best wishes, Team Phonebot

“Am a returning customer, was so happy with the 1st phone I purchased, when it was time to get my daughters phones, Phonebot was the 1st place I came to. Have recommended to family members and they have saved the website. Great value, great products. Can find a phone to suit needs and budget.”

Helpful Report

(Reservoir, 3073) -

Hi Derily, Thank you so much for your amazing review! We're thrilled to see you returning to Phonebot and that you've had another great experience with us. It means a lot that you recommend us to your family members, and we're delighted to provide value and quality products that meet your needs. If you ever have any questions or need assistance in the future, don’t hesitate to reach out to us at support@phonebot.com.au. Warm wishes, Team Phonebot

“Phone arrived on time and I love it .”

Helpful Report

(Reservoir, 3073) -

Hi Deb, Thank you for your great feedback! We're so glad to hear that your phone arrived on time and that you love it. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations. If you ever need assistance or have any questions, feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

“I have been dealing with Phonebot for some years now. I continue to do so since I find them to be reliable, trustworthy and fast. Further more the items are as described and I have not had any problems with any I have purchased. I intend to maintain our relationship into the future.”

Helpful Report

(Reservoir, 3073) -

Hi Peter, Thank you so much for your wonderful review! We truly appreciate your continued trust in us over the years. It warms our hearts to know that you find us reliable, trustworthy, and fast. Ensuring our items are as described and maintaining a strong relationship with our customers is what we strive for every day. If you ever have questions or need assistance, please feel free to reach out at support@phonebot.com.au. Warm regards, Team Phonebot

Phonebot is rated 4.6 based on 3,778 reviews