DO NOT PURCHASE FROM PHONEBOT Deceptive practises, terrible service, incompetent. Here is my experience with PHONEBOT PHONEBOT sold me 3 Homepods without OEM or similar making them unusable. These plugs are included as standard by Apple. PHONEBOT do not indicate that they will not be provided. PHONEBOT takes days to reply to aftersales support requests. When contacted they insinuated this not including the required plugs was an oversight rather than standard practise. I find this hard to believe, all three Homepods were missing plugs. They offer replacement plugs to be shipped from their ‘supplier’. Their ‘supplier’ is eBay drop shipping generic Chinese parts that takes weeks to turn up. When delivered they delivered 2 short USB C cables rather than the 3 USB C wall plugs. After contacting them regarding this latest issue they have not responded. It is January 2nd 2025, my initial order November 29th 2024. My recourse at this point is to contact my credit card company, contact any regulatory agency that my penalise PHONEBOT and to leave warnings to other potential customers. My opinion is, DO NOT PURCHASE ANYTHING FROM PHONEBOT EVER.