I bought a phone on Friday 6, one hour an half later I got a text from "Adam" to tell me that the phone was already been sold (don't you have a unified database between the website and the shop to manage the store so, if you try to sell an already sold item after an hour it has been sold, you get an alert?!). I started texting with this Adam and told me that he wasn't expecting any restore in the next week then he suddenly stop answering my text till Tuesday 10 (because "This number is not monitored for text messages", couldn't he use another number?!), but, in the meantime, he didn't thought to start any refund procedure (take it easy!). On Friday 13 (less than a week later), I saw that you have exactly the same phone available again (couldn't you just held my order on hold and ship the phone ASAP instead of wasting time?).