BEWARE DODGY PHONES AND EXTREMELY POOR CUSTOMER SERVICE!!!! I ordered a refurbished iphone7 plus which I must admit was shipped very quickly. They send via Toll though which meant because I was out when it was delivered, it got sent back to the depot and I had to drive 45 mins the next day to pick it up which was only the beginning of the major inconvenience. Once I got the phone running, the sound was light and muffled, overheating after using for just a few minutes and battery quickly diminished. I completely understand that it’s a refurbished phone and don’t expect brand new quality but it’s like they hadn’t even bothered to test it. It WAS NOT refurbished AT ALL. Their returns policy allowed me to return the phone however they had no other stock of the iphone7 plus. So they offered me to upgrade at a cost to me of an extra $170. Are you kidding? They send me a dodgy phone and their best offer is to try get more money out of me!?!?! It’s 4 days later and I’m STILL WAITING FOR MY REFUND!!!!!! They never tried to resolve the issue, they don’t care at all.