Don't deal with this supplier!!!
First of all, it's not the cheapest one, although the prices are competitive. You can find same price deals easily. And probably with free delivery (at Photospecialist the delivery is not cheap at all).
Second - it's a lie that they ship the product the same day if ordered before 15h00. I specifically called to ensure it will be done, and of course was ensured that it will be the case. But the product was shipped only next day in the afternoon, so was delivered when I was already away.
And third - I have requested a return (within the 14-days cool off period, and have received the return label. I sent it back. But the apparently the return label was not correct, it was misshiped, and after 1 month I have received the package back. During that month I have addressed query to the customer service to track and help with investigation - no reply. After I received back the package, I requested the new return label - no answer neither. They have just disappeared as they'd be a ghost. When I call, it's always an auto-reply that they cannot take my call (after 10min waiting listening their music). When I send emails, I receive no answer at all (despite their commitment to answer within 2 days).
So I lost 1053GBP. AVOID THEM BY ALL MEANS
2 years ago
Photospecialist has a
1.3
average rating
from
13
reviews
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