I have ordered from this company a few times. This is the first time I had issues. 4 of my items were visibly opened. One was soiled with lint and finger prints. Shudder to think what else. Other item had a dirty box that you could see had been opened. Inside the packaging wasn’t sealed and had a broken remote. Other item has glitter or something on it. Also not in a sealed package. The balm had black specks in it. The last two items are in closed packages. One with signs of damage to the packaging. Cardboard partially ripped. I opened that item and it looked clean. Other is shrink wrapped. I have not opened it. I have emailed the company multiple times and provided pictures. No response. I tried calling but it’s an automated voice. I ordered a Uv flashlight on Amazon. Hopefully it works. I want to see how clean these products are. I’m so disappointed and frustrated with the lack of cleanliness and service from this company. I will definitely be calling my banking institution and BBB. I don’t work hard to throw away $190+. I will also be looking into other support like You Tube reviewers as well as other social media. See if other people are having similar issues with this company. So very disappointed, and out a lot of money. Shame shame shame.