If this shop isn't a scam, it's a terrible and very shady company. Don't buy anything from here. If you see something here you like, look around at other stores to see if it's sold somewhere else; you might be able to refund or cancel an order then. It's an extremely misleading website with terrible customer service. It lures you in with constant fake sales, sells low quality toys, and has no return policy or possibility to cancel an order. If you leave a negative review of a toy on their website, they will simply not display it. I do not use Reddit myself, but from what I've heard they also delete negative comments about their store from their subreddit. It seems to always have toys on sale too, but upon closer inspection they have highly increased prices before the "sale" code is applied. An example: "The Tube" is sold at Adam & Eve for $12.99 as of writing this. It was the first toy I ever bought. On PinkCherry's store, its price is displayed as $24.99 in collections, but if you click on the page the price is listed as $17.95. It's price after applying their various fake coupons is always $10.77. After comparing a few other items I recognized, it's clear PinkCherry does this with every product. I impulsively made a second purchase yesterday, but have since changed my mind. Unfortunately they also have a no cancellation policy. I emailed their customer support as I saw that UPS had not received the package yet, but from what I've heard from other people and read in their FAQ, I have no faith in their customer support. I made my purchases impulsively, and in a very tight spot financially. This was a huge mistake. I regret both purchases I've made here and I haven't even received the second one.