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Anonymous
I ordered my food through the app and paid with credit card, they brought another customer order to me. called the store was told they'd send me my correct order. the door dasher comes an tells me I have to pay cash we called the store an bob the manager says he has to bring the food back because I stated I am not paying twice. they took the food I called back repeatedly just to be hung up on even by the manager after yelling at me it's not his problem contact door dash. I called back again explain that I ordered through Pizza Hut app not door dash and at this point I want my refund. the incompetent manager bob says door dash has to refund me I remind him I ordered through the app not door dash he yells at me again stating he might give me a refund his stores too busy an then hangs up again. this was the absolute worst experience I have received I am appalled and disgusted being treated in this manner when the fault lies with the restaurant. I WILL NEVER RETURN AS A CUSTOMER AND I AM CALLING CORPORATE BECAUSE STILL PIZZA HIT HAS MY MONEY AND I STILL HAVE NO FOOD!!!!!!!!
2 months ago
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Pizza Hut has a 2.0 average rating from 691 reviews

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