My mother-in-law is 98 years old. She has been very unwell since Christmas and has only been out twice since finally beginning to feel a little better. My sister-in-law & I took her out today and visited Pizza Hut at Peterborough Boongate. She has not yet really got her appetite back and has limited taste. Therefore my sister-in-law decided to share a meal with her. They chose the Buffet lunch and went to get a slice of pizza each. The woman at the counter rudely told them they could not have 2 plates because they had only bought 1 meal. When I went up to the counter to get a further slice an assistant went to the table and insisted that they pay for a further meal. For £20 they ate between them 4 slices of pizza and 2 small salads. At the same time a couple on the next table paying exactly the same amount went up to the pizza counter & salad bar at least 3 times returning with 3 or 4 slices of pizza and a full salad bowl each time. We were in no way trying to get free food, we were merely eating a similar or less amount of food than other customers but sharing a portion. Whilst I can see that the staff saw the situation as customers trying to get something for nothing, if they had actually tried to talk to us they would have understood what we were doing and why. For a woman if her age this was very upsetting, she would never try to take something she was not entitled to and it has left her quite shaken. Suffice to say I am loath to patronise Pizza Hut again.
2 weeks ago
Pizza Hut has a
2.0
average rating
from
725
reviews
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