I ordered six pond lilies on 5/14 with two day expedited delivery. I received my six pond lilies on Friday late afternoon 5/27! I have never purchased pond lilies online before. There were six plants....two different lilies...both groups of three wrapped in moist brown paper....no details of what to do except what I had read online! At that late hour of the evening preparing for an international flight I was not prepared to start prepping and planting lilies. I am so disappointed as I am a new pond lily owner with Play it Koi. I had sent several messages in advance about the arrival of these plants in a timely manner...I advised at time of purchase I was leaving the country late May. I reached out to Play it Koi about this delivery delay in my distress on May 20th. I received an update May 25th that they were on their way. I submerged them last nite when I opened the box in a 5 gallon pot of water with mud covering their bare roots. I hope they are not dead on my return in 8 days! Thankfully I have international internet and can send this message today May 28th and expect an ASAP reply! If they are dead I expect a replacement.....order placed 5/14...recieved 5/27!!!! TWO day shipping was not honoured as from prep time to delivery should not have been 13 days! In the interim, I expect advice as to how to pot these lilies now for placing in my pond since they are in an emergency setting of mud in a water filled container. My pond has a waterfall and moving water which I discussed last year by phone with Ben when questioning how to feed my fish without the food flowing downstream and into the filter....the device I purchased from you never worked...Laguna Floating Fish Feeding Ring...Cost: $7.98...Priority Shipping $9.38....the shipping cost was more than the device which incidentally never worked!!! And now the shipping for plants that took 13 day is once again a major charge. I am not happy with my shipping method expense and with the situation I am once again finding myself...dissatisfied with Play It Koi...