After placing an order, I was informed very quickly by email that this company was unable to process my CC payment due to an erroneous expiration date. The fault was mine, not theirs. Called up customer service and spoke with Erwin who was very helpful and resolved this issue very quickly. Thank you, Erwin!! On top of this stellar customer service, the price for the item that I ordered (kitchen faucet) was excellent! And in less than a week the ordered item arrived!! I will definitely be recommending this business to anyone looking for quality plumbing items at a great price!