I am very pleased with the work you have done. Andrew arrived at the time arranged. He was very polite and efficient and left every thing tidy. The radiator, however, did not stay on all the time as it should have done. I phoned you up and you sent Andy out. He too arrived at the time arranged. Andy checked and put right what was wrong. He too was polite, efficient and tidy. I can fully recommend your firm for prompt attention and time keeping. I will be keeping your details in my phone book for future needs. Thank you very much. Yours truly G.M Walker.(Mrs)