DO NOT USE THIS COMPANY !! Not only did they take advantage of and COMPLETELY overcharge my elderly grandmother - but they also intimidated her and broke her tap in the process!! Yes they fixed the leak, however, charged £184 for 15 minutes of work and left her with a completely broken, wobbly tap (that was working absolutely fine before). When she asked them to come out and fix the tap THEY broke, they tried to take her card details saying it would be another £150 minimum !! I dread to think what they would have taken if she had given them her details as they tried to intimidate her into doing! Complete rip off, DO NOT TRUST !!!!