Call Your Bank if Services Were Not Delivered! Was told £120 +parts which Quickly rose to £145 for Central London! The Plumber arrives and wants to order the part and come back another day. Alarm bells ring as costs have now risen to £290 +Parts+VAT. The Plumber now becomes RUDE to my wife when she becomes upset that she just doesn't have the cash to cover the rising costs. (Remember its only a broken button on the toilet flush to replace. Didn't expect more than £200). The Call center transfers my call from pillar to post to attempt to loose me. Then the manager attempts to escalate the conversation deliberately in to aggression to falsely accuse me of swearing at her. So Wrong, My 6 year old son is in the room with me, I Don't Swear. On hearing we cant afford the escalating costs she FAKE turned herself into a victim JUST TO CANCEL THE JOB and STEAL £145. Astonishing! DO NOT USE THIS COMPANY. Every single detail is my exact experience and my advice is that it is your consumer rights (as explained by your bank), that you are entitled to a refund, in part or in full. IF services as offered at the start of hiring a company have not been supplied. CALL your BANK to stop money illegally being taken from your account. Don't be a victim. If you call early the chances are that the bank can cancel the transaction and block them from attempting to take any more transactions.