Very bad experience, unreliable, deceiving company took my money from my credit card without no work being done is considered fraud. Didn't think Simon was a plumber or even a handyperson. He was supposed to repair the shower tap that was agreed with them, and instead was so disrespectful and unprofessional helped himself to my property without asking and I could have died there on the spot, sat on the bath, then slammed the toilet seat lid to sit down, placed his bag in my sink to contaminate it and started opening and closing the utility door. His behaviour was appalling that I could have freaked out there and then, I was so shocked I was just speechless. The cheek for the company to charge me for the parking for him and kept calling me several times for directions and parking which means he owes me £200 for the advice I provided prior to the appointment. Caution, do not give your card details to anyone and get someone who will give you a free quote, use B&Q and other DIY stores that will have services when you purchase something.