I rang Plumbing Force asking for an emergency visit as i had a leak in my bathroom and was unable to use either the central heating or water supply due to it being isolated. On initial contact I managed to arrange a visit which had been confirmed to take place within a certain time slot (between 12-4). 4 o'clock came an went without a phone call or an engineer so I gave them a ring, when I finally got through to somebody they informed me that the visit would not be taking place. When I asked why and explained that I had been waiting for a visit and the operator did not want to know and just said that there was nothing she could do and that i'd have to cancel the call out. AWFUL CUSTOMER SERVICE AND DO NOT TURN UP WHEN APPOINTMENT WAS CONFIRMED..... PLEASE DO NOT USE THIS COMPANY.