I needed to get a new Magna-clean fitted to my boiler, as the old one had split, and was leaking. I rang Plumbingforce, and found the operator to be very pleasant and helpful. I had no central heating, but as it was the middle of yesterday afternoon, he said he could send someone tomorrow. I asked if it could be from 3pm onwards, as I work, and if they could give me a ring before they arrived. Today, at 3.30, I received a call from the engineer, Steve Smith, to tell me that he would be with me in a few minutes. He arrived, and fitted my new Magna-Clean, and my central heating and hot water are both back up and running thank goodness.. Steve has only been with the company for a week, I understand, but he was very polite, and a really nice person. He made sure that everything was running smoothly before he left, and tidied up, taking the empty box and some other bits of rubbish away with him. I found him to be very professional, and he certainly knew what he was doing. I would certainly call on Plumbingforce's expertise again, if all the engineers are like him.