Booked a drain to be unblocked friday 20th afternoon was told firsy available person could be with me Monday 23rd between 12-3pm. initially asked for emergency service bu this was best they could do. call 1pm for update and was told engineer will call me before they arrive. recieved call from the office at 2:53pm (i presume as it was a witheld number) to tell me no one is in the area? whatever that means, surely im the booking so you put someone in the area. absolute waste of time. i took time off to have this dealt with and it could leak at anytime. next call is to dyno rod. they may be expensive bu they show up. disgrace.