We returned to a very cold house the night after our wedding and quickly realised that the hot water was not circulating through the heating system even though the boiler fired up. A phone call to Plumbingforce the next morning resulted in a promise that we would be contacted with a time for a visit by 3pm. That call came at 1.30pm and the engineer arrived at 3.15pm. Fortunately he carried a spare pump and valves, and was able to drain down the system, change the pump, fill up and re-commission in just two hours. Ben kept me informed and explained the procedure as he went along, without attempting to waffle or baffle with bullshit. A very clean, efficient and polite gentleman who would get a lot more of my business if he did not live so far away. A very satisfactory outcome. Thank you.