Arranged to have a gas cooker fitted.a time was arranged between 11.00 am and 2.00pm. In good faith gave my debit card details which was a requirement and was told the cost would be £79.00 plus vat. The engineer arrived at 4.11 pm I was told the electrical connections were not up to standard and left He was there for half an hour did not do the job and gave me a bill for £85.00 plus Vat. I phoned the office to see if they would consider a reasonable call out charge only, they were not prepared to discuss the matter at all.NOT A COMPANY I WILL EVER CONSIDER USING AGAIN AND WOULD NEVER RECOMMEND THEM TO ANYONE Be wary about giving your card details you have no come back!