I called this morning for a call out as we had already been let down by 2 plumbers and the advert said same day service ,I was told a plumber would be with me between 10am and 2pm but at 2.10pm they phoned and said he was delayed so would be with me between 3pm and 6 which was ok as I was at home ,well then at 5pm the phone went again and they said no one would be with me today and could come tomorrow but that's no good as im back at work oh and then the man on the phone said they could come sat but once again that's no good as im working that day to so why advertise same day servive within a few hours if you can not honour this so I will never use this company again and I hope the money I paid up front is returned as well