I live in a rented house in Derby together with some other student colleagues, I had an engineer from plumbing force named Martin Crook, come over to change a gas hose in my house. Its not the most difficult or tiresome job to do, but unfortunately we did not have access to the gas meter because it was locked away in my colleagues room who was not available at that time. Martin could have easily done the job and avoided any further delays but he insisted that without following the right procedure he was not going to lift a finger to do any work. He insisted that prior to doing his job he had to carry out an inspection of the gas meter and perform a gas safety inspection to ensure there was no leaks or whatsoever, and even with the intervention of my landlord to lure him to get the work done he did not budge. He also said he was not going to append his signature to any work report without the necessary checks being done.
I realized that Martin is very professional and by adhering to safety regulations in UK, sad incidents such as that of the Grenfell Tower in London can be averted. Other engineers MUST emulate him. Aside this quality he showed, he did an excellent job and confirmed that there were no leaks, he was also generous enough to service our gas cooker. At the end of it all, i can confidently say it was definitely worth the wait.
7 years ago
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