Sadly, Plumbingforce engineer didn't arrive between 8-midday as arranged as he was held up on another job, received a couple of courteous calls to keep us up-to-date and were told that an engineer would be with us between 2-6 pm same day, we were feeling a little dejected when at 5.45 pm Dave Maxwell arrived. He immediately got on with the job, explained what he was doing and why he was doing it, serviced the boiler thoroughly and it was evident that this was the first proper service our boiler has had out of the 5 previous services (with a different company). Dave was courteous, friendly, knowledgeable and he left us confident that our boiler was safe. He was able to give us good advice and we would definitely recommend this engineer and company.