My booking was on Friday 8 September from 12-3. No one called me to update me but I called several times to check for updates just to be told you will be called 30 mins before the engineer arrives. No one called me and when I called at 3pm I was told that the engineer would not be able to come to me. My visit was rebooked for today Saturday 9-1pm and I have heard nothing as at 12:30 no eta or anything. I ring to be told that that the engineer called in sick and everyone else is on jobs so I would have to be rebooked again. Surely after yesterday I should have been prioritised for a visit today. I only called you because you offered a next day service! Now I have wasted 7 hours waiting in for absolutely nothing. Totally unreliable service I will not be calling you again and I will be telling everyone I know not to either!!!