We called at 11am Friday 15th September to have a cooker fitted and certified, we were told 1-3 pm then called back to say 3pm-6pm ,at 17.50 we received a call saying the engineer was held up and would not come until 9-1 Saturday morning. we called at 1pm asking what happened where was the Engineer? to be told oh it has been changed to 12-15 pm lol you got it still no show still no Cooker,I would not give this company any stars for customer service and thanks for wasting two days and a days lost wages for work waiting in for a no show.If you can not provide the service dont say you can.