Booked to have my boiler serviced and was told that someone would turn up that day between 9-12 my card details was asked for and I was told I would be charged once the work had been completed but my card was charged straight away Had a phone call at 12.30 telling me that the engineer was held up and wouldn't be able to make it until the following morning The engineer come the next day and straight away told me that my boiler was dangerous and not to use it he hung a danger sign on it and shut it down and he said he hadn't done a service as it needed repairs was told it was going to cost £200 + after seeing reviews I decided to get a second option and called in British gas guess what nothing at all wrong with the boiler at all in fact it's running as if it was new I will be going to trading standards as much have 3 children and was a week with no hot water just because this company wanted to rip people off do not use them