I'm not surprised that they are trying to suppress bad reviews on here as Plumbingforce are DIABOLICAL! I called them for an emergency as we haven't had hot water for 2 days and we have a 2 month old baby. The young lad that took my call showed that he couldn't give a damn, told me that someone would be here between 2pm and 6pm. We stayed in all afternoon on a Saturday to be called at 5.30pm and told that the engineer would not be able to make it!!! We now have to go for another 2 days until Monday until it is fixed. I couldn't called someone else and got it fixed. Totally incompetent if you ask me and when I called the youngster back to complain he was quite rude in return. Tin pot traders. AVOID IF POSSIBLE!!!