Absolutely terrible service. Was booked for Gas fire service to be done between 9 a.m. and midday. Received telephone call from Engineer at 11.30a.m. to say had been delayed and would be with me by 3.00 p.m. I asked if this was going to be the case ( I was worried I had booked a half-day off work and knew that I would need to book the rest of the day off as well now). Was assured that they would be with me by this time. Was prepared to give the Company the chance even if they were going to be three hours late. However, received further telephone call just after 2.00p.m from their office to say job would have to be cancelled. Never used them before and certainly wont in the future.