Dreadful service. I booked a plumber, and had to take the day off work to wait in for them. I was informed I would receive a call half an hour before they arrived, to let me know roughly when they would be coming. At 5.59pm I was called to say they were not coming. I have now wasted a day of holiday to sit in for no-one...I still have the plumbing issue, and no-one will come evenings or weekends so I would have to take another day of holiday to wait in again (and live with the plumbing problem until next week because the weekend is here). Unfortunately I was told there was no guarantee if I did that, that the plumber would actually come if I re-booked it. This is NOT a good service especially at these prices. Very dissatisfied and would not recommend.