Beware of this company! We went with them as they said they could do it within a few days and we assumed that they would be a similar price to other local plumbers. We waited in a whole day for a no show. They also charged by the hour so we ended up paying double what 3 other plumbers had quoted. We didn't sign their invoice to raise a query about the price however they took the money out of the bank despite the lack of customer signature. Dealing with customer service was a nightmare. Michelle was downright rude by speaking over me and obviously didn't care about our predicament. In the end she wanted me to document it via email which enters the complaint onto their support ticketing system. I subsequently entered two further follow up emails asking for progress with no response I then rang and spoke to Michelle again with a similar response to last time. In the end she replied after 17 days denying any responsibility. Looking at their reviews I can see that this type of customer service and issuing huge bills is an everyday occurrence for this company. You have been warned!