I was really impressed with every aspect of this service, from the lovely lady I spoke to on the phone who made the whole thing so easy to arrange, to the efficient and very nice engineer who came out and sorted out my dad's boiler. As my dad is 97 it was essential that the boiler was repaired quickly and the engineer explained every aspect of what he was doing and ensured that the boiler was working again and the house was properly heated before he left. He was really friendly and thorough throughout the visit and I would certainly recommend this company to others. Julie Teckman