I ordered some of this food because it looked like it had been made with schnauzers in mind. It has been made with the health of all dogs in mind. The web site and ease of ordering was good and user friendly. The customer care and response when I had a few questions was very good. The delivery was very quick and well packaged. The food; It comes in nice plastic trays just like mince you buy from the shop. It defrosted well with almost no water in the tray. The texture was rough enough for it to look like dog food and not paste. This is a bit important to me because bearded dogs get more paste on their face than other dogs. I also like to think the courser texture is better for their teeth. The dogs have been on raw food for 7 yrs now so there was no transition period to the new food. They love food and this was no exception wolfed down and clean plates. I will be buying this food again. I'm nearly vegan so handling meat and blood coloured water is a trial for me but the packaging and almost no residual water was much better. Thank you Poppy and friends for a natural food for my special wee boy.