Horrible customer service! I bought a handbag and gave simple instructions regarding not to ship via USPS because they do not deliver to my street address and PM will not deliver to my PO box. The seller said, "sounds good" but apparently did not read my message because she turned around and shipped via USPS! The package was inevitably returned. Instead of reshipping the less than bright seller got tier 2 involved and THEY instructed her to refund my money! I did not want a refund! I wanted the product! Then seller got her little feelings hurt and would not repost the item for me to repurchase. Tier two clearly on sellers side and would not intervene on my behalf. This site is clicky as evidence by the stupid "closet" option. Not professional not reliable. I found a similar product from another seller At PM and tried to buy but this dumb seller did not respond and was listed as "not active" . If so remove your s"*t from the site lady! Beware on this site it is run loosy goosey.