In addition to their lack of customer service response - so unprofessional - it turns out their review system is rigged! After disputing a purchase, PM ruled in favor of the seller; saying I should have asked questions about the condition of the used item. OK, disappointing. Then I went to review this purchase… no review button! No ability to review my purchase! Anyone who has bought on PM knows they chase you to review your purchases! So I asked them in my response to their resolution email, why it is that I could not review this purchase. Silence. So I emailed them again and asked the question again. And then I emailed them again and asked the question again. I emailed different ways through different kinds of Support. I threatened to leave because I believe their review system to be false and unsafe to buyers. I told them I would only wait a few more days of silence because I realize that their silence was basically their answer, and so after giving them over a week to respond to many emails, their silence has proven to me that they like their format and they do not want to put a response to me in writing that I could then share in these types of online review sites. That would be worse, admitting to this! So in summary, PM wants you to review your purchases… unless you have a problem and you dispute your sale. Then no! You don’t get to tell the public about your disappointing sale/customer experience! Reading this, how confident do you feel in their customers’ reviews now? More importantly, how safe do you feel buying from PM sellers? After YEARS of both buying and selling on this site, I deleted my account and am now traveling from review site to review site - spreading the word of their DISHONEST REVIEW set up! My trust in POSHMARK is gone, and so is my business.