Just before Christmas I ordered a lantern from a Poshmark “ambassador “.. whatever that means. The seller didn’t protect in packing and it arrived in pieces. I requested a refund with pictures. Poshmark then requested that I take the photos outside (?). Oooohhhhkaayyyy… why? It’s shattered glass and taking it out of the box to retake already perfectly good photos would not have been a safe. It was just their way of hoping I’d say forget it. But I responded explaining this very thing. The seller responded that it was obvious the mail carriers had been careless. I responded that the item was not protected and that there were zero markings or stickers on the box indicating there was anything fragile inside. She responded by calling me a Karen and telling me she’d see me next Tuesday ( I’m in WA, she was in New Jersey) so okay.. she’s threatening to travel across the country and show up at my place over $23?🤔. I ceased anymore messaging and waited three days. Zero response from poshmark. It took more than a dozen emails with screen shots of her name calling and threats ( she kept pinging my phone with vomiting emojis ) and it took poshmoatk more than two weeks to even respond with this ridiculous apology for the abuse and and speel on their policies and told me they’d consider action but that I would not be allowed to know what that action was and warned me not to engage in anymore correspondence ..so yeh.. I deleted poshmark. In the end, they care about the money. You can be verbally abused and threatened by a seller and they give zero 💩s about it. I’d recommend ANY other selling site but poshmark and shame on them for operating this way.